Privacy Policy

Welcome to asdal line. We place the utmost importance on the privacy and protection of our customers' personal data in the Kingdom of Saudi Arabia. This policy has been prepared in accordance with the Saudi Personal Data Protection Law (PDPL) to explain how we collect, use, and share your data when you visit or purchase from our store.

1. Data We Collect

We collect the necessary data to provide you with the best shopping experience, which includes:

Personal Data: Name, mobile number, email address.
Shipping and Delivery Data: Residential/delivery address (city, neighborhood, street).
Payment Data: Payment details (Mada cards, Visa, Apple Pay) are processed completely securely via approved payment channels in the Kingdom, and we do not store your credit card data.
Technical Data: IP address, device type, and browsing behavior on the store to improve performance.

2. How We Use Your Data

We use the data we collect for the following purposes:

Processing and delivering your orders (abayas and isdals) and updating you on the shipment status.
Providing technical support, customer service, and answering your inquiries.
Sending promotional offers and discounts (only if you agree to subscribe to the newsletter or text messages).
Improving store performance and developing products based on customer preferences.

3. Sharing Data with Third Parties

We do not sell or rent your personal data to any party. However, specific data is shared with trusted third parties solely for the purpose of operating the store, which are:

Shipping and Delivery Companies: (such as Aramex, SMSA, etc.) to deliver the order to your doorstep.
Electronic Payment Gateways: To process payment transactions securely.
Hosting and Technical Support Platforms: (such as Salla, Zid, or the store's host) to ensure the store operates efficiently.

4. Data Security and Protection

We are committed to applying the highest technical and administrative security standards to protect your data from unauthorized access, modification, or disclosure. All sensitive data is encrypted using (SSL) technology.

5. Your Rights Under the Saudi Law

In accordance with the Personal Data Protection Law in the Kingdom, you enjoy the following rights:

The Right to be Informed: Knowing what data we collect and the purpose behind it.
The Right of Access: Requesting a copy of your data stored with us.
The Right to Rectification: Updating or modifying any inaccurate or incomplete data.
The Right to Destruction (To be Forgotten): Requesting the deletion of your personal data if there is no longer a regulatory need to retain it.

6. Cookies

We use cookies to improve your browsing experience on the store and to remember the contents of your shopping cart. You can disable cookies from your browser settings at any time.

7. Amendments to the Privacy Policy

We may update this privacy policy from time to time to keep pace with regulatory changes or store updates. Any updates will be published directly on this page.